Protect vehicles for up to four years with three coverage plans to choose from.
Protect My Car is a warranty company that sells its plans directly to consumers as a vendor. It aims to provide best-in-class customer service with a service department that doesn’t transfer customers to third-party claim handlers. The company is proud of the fact that it handles everything in-house with one phone call rather than requiring multiple lines.
This Protect My Car extended warranty review will help you determine if this company is the right company for you.
It has 18 years of experience helping customers with car repairs.
Protect My Car has an A+ rating with the Better Business Bureau.
The direct-to-consumer model eliminates third parties and provides customers with a better experience of understanding precisely what they are buying.
It offers customers three free oil changes and two tire rotations per year of coverage.
It is not accredited by the Better Business Bureau.
Its plans are only good for four years or up to 300,000 miles.
Protect My Car does not have a mobile app.
Start by completing an online form or calling the company directly at 800-253-2850. When you complete an online form, a representative will contact you to complete the process. Buying a vehicle warranty with Protect My Car means that you get a warranty directly from the company. It is not a broker shopping warranty customers around, so you’ll deal exclusively with Protect My Car at all times.
If you’ve ever had an insurance claim, you’ll understand how simple it is to file a claim with Protect My Car. First, bring your car to a repair facility. The facility will provide an estimate of repairs and contact Protect My Car to get approval for the repairs.
File claims directly with customer service by calling 800-556-4762 from 8 a.m. to 6 p.m. Monday through Friday, and 9 a.m. to 1 p.m. on Saturday. Depending on your plan and the type of repair your vehicle needs, make sure that Protect My Car covers the needed repair before starting. Most warranties don’t cover car parts like airbags and catalytic converters, although your auto insurance policy may cover these items instead.
Approved repairs only require that you pay the $100 to $200 deductible; Protect My Car will pay for the rest of the repairs up to your limit. Deductibles vary based on the plan that you have.
Ask a mechanic’s shop if they accept Protect My Car auto warranties before you make an appointment for an estimate or repairs. The warranty company does not cover all mechanics.
Protect My Car has three plans with varying coverage. Plans are distinguished based on the mileage of the car. We spoke with a representative who said that mileage amounts used to determine the plan type change on a regular basis, so you’ll need to call an agent to get a quote for your vehicle.
|Coverage||Select plan||Driveline plan|
|Free oil changes||Yes||Yes||Yes|
($50/day for 3 days)
|Coverage||Select plan, hi-tech electrical, turbocharger or super-charger||Driveline plan, steering, front and rear suspension, brakes||Engine, air conditioning, heating, transmission, transfer case, fuel system, electrical, cooling system, drive axle, differential|
Car warranty companies cover mechanical breakdowns not associated with collisions. If you are in a car accident, speak with your auto insurance company to see what coverage you have for your vehicle.
Protect My Car falls just above the average cost of vehicle warranties. The average annual cost is $5,195, and Protect My Car averages $5,462, or about $455 per month.
Keep in mind that a car warranty is priced based on your vehicle’s year, make, and model, which means that your warranty may be above or below the average warranty price. The minimum monthly cost is $374, and the maximum is $536. Call the company to get an exact quote based on your vehicle and the plan you wish to select.
Protect My Car advertises two discounts on its website. Those in the military and students can get discounts when they call and sign up for policies. When you call, a policy specialist will review the discount with you, as it is not a flat rate off the policy’s price.
Protect My Car offers new warranty owners a 30-day free look period that lets you read the contract with no obligation to keep it. This free look corresponds with the waiting period, which is 30 days and 1,000 miles driven.
If you cancel during the free look period, you will receive a refund of the premium that you paid. After the free look period, you can cancel anytime, but will not receive a prorated refund. Policies are transferable if you are selling the vehicle.
Depending on the type of service help that you need, you can call one of the three numbers for Protect My Car.
Customer service is only available via phone lines.
Protect My Car is not accredited by the Better Business Bureau, but it does have an A+ rating. It receives 4.07 stars out of five stars in customer reviews and has had 281 complaints filed in the past three years.
Reviewers like that the company was pleasant, professional, and ready to answer any questions. Representatives seem to care about clients and their needs. Customer complaints stem from uncovered claims and policyholders being upset with not getting the coverage they thought they had.1
Protect My Car has more than 3,392 reviews on Trustpilot. It receives an “Excellent” rating on the platform with a 4.4 out of five-star rating. Customers who love the company talk about how smooth the claim process is and how satisfied they are with the service.
Those who provided one-star reviews noted that the company was difficult to reach during claims and that there were limitations to the mechanics covered by the warranty.2 Not every shop is ASE-licensed and accepts warranty plans.
Some vehicle warranty companies have a smartphone app to make processing claims faster and easier. Protect My Car does not have an app on the App or Google Play stores.
Protect My Car started as Precision Auto Protection in 2005 in Saint Petersburg, Florida. Precision Auto Protection rebranded for a short time in 2015 as Solace before becoming Protect My Car in August 2015. Crestview Partners purchased the company in September 2018.3
We consider several factors when reviewing vehicle warranty companies.
We take a look at the types of vehicles a company covers along with the maximum age. In addition to what companies cover, we consider the exclusions and look for companies with as few restrictions as possible.
The claims process should be smooth and easy. We look for companies with dedicated claims numbers and that offer multiple ways to file a claim.
We prefer companies that offer different plans with extensive coverage of vehicle components. While coverage varies from company to company and plan to plan, we prefer companies that offer roadside assistance, rental car reimbursement, and trip interruption protection.
The industry annual average price for extended warranties is $5,195. We prefer companies that fall below this average.
Customer service is an important aspect of any company to ensure policyholders have a positive experience. We prefer companies with multiple ways to contact them, including phone numbers and email addresses.
Third-party ratings tell you a lot about how a company is delivering on its promise to help clients in need. We look at BBB and Trustpilot ratings to see what real customers like and dislike about the company. We seek out companies that have high third-party ratings.
Protect My Car is a legitimate company offering car owners three different vehicle warranty plans. It is accredited by the Better Business Bureau and has an A+ rating overall.
Crestview Partners owns Protect My Car. It acquired the company in September 2018.
Protect My Car Business Profile. Better Business Bureau. (2023).
Protect My Car Profile. Trustpilot. (2023).
Crestview Acquires Protect My Car From Private Investor Group. Crestview via PR Newsire. (2018, Sep 6).