AutoInsurance.com
January 12, 2023

Autopom! Extended Warranty Review and Pricing

Is an extended warranty from Autopom! right for you?

So your car’s original manufacturer’s warranty has run out, and you’re looking for an extended warranty. Which company should you go with as you shop for extended car warranties?

Autopom! has been in business since 2010, and it’s a broker, not a vendor. This means the company allows you to shop the market with vendors like United Car Care, Enterprise Financial Group, Mercury Insurance Group Plans, and Royal Administration. Available for new and used cars, extended warranties from Autopom! have reasonable prices and a 30- or 60-day money-back guarantee, depending on which vendor and plan you select.

But who would Autopom! be best for? We’ll tell you everything you need to know about the company in our detailed review below.

Autopom! Pros and Cons

Pros

  • Autopom! covers both used and new vehicles.

  • The company has high customer ratings from both the Better Business Bureau (BBB) and Trustpilot.

  • You won’t have to get your car pre-inspected before you buy a warranty with Autopom!, provided you’re eligible for the broker’s services.

  • Autopom! will pay for your car’s repairs directly, and you can go to any licensed repair shop in the U.S. or Canada.

Cons

  • Autopom! doesn’t have a mobile app, making it harder for you to manage your extended warranty on the go.

  • There are no discounts available.

  • You cannot become an Autopom! customer if your car has preexisting conditions.

Who Should Buy Autopom!

Who It Would Be Good For

  • Someone who wants 24/7 roadside assistance and mechanical breakdown coverage, among other coverages
  • Someone who appreciates great customer service
  • Anyone with a vehicle that’s a maximum of 14 model years old with no preexisting conditions

Who It Would Not Be Good For

  • Someone who owns an exotic vehicle
  • Someone whose car has preexisting conditions

Is Your Car Eligible?

Eligible

  • Car models 14 years old or newer
  • Cars of any mileage
  • New or used cars

Not Eligible

  • Exotic or high-performance cars like Maseratis, Bentleys, or Lamborghinis
  • Cars older than 14 model years
  • Cars with preexisting conditions or known failures at the time of sale
  • Modified or concept vehicles
  • Gray market vehicles
  • Salvage vehicles, flood-damaged or reconstructed title cars
  • Vehicles with altered odometers
  • Vehicles that have been declared “lemons”
  • Vehicles that lack VINs (Vehicle Identification Numbers)
  • Vehicles with modifications to the engine, transmission, drive axle, frame, suspension, emissions, or exhaust
  • Vehicles with lift kits installed
  • Vehicles with oversized tires

How Autopom! Works

The Buying Process

You can buy an extended warranty from Autopom! over the phone, although you can start the quote process online if you prefer. Pre-inspection isn’t required, which makes things a bit more convenient.

Claims

Before Autopom! will pay for repairs under a covered insurance claim, you’ll need to pay your deductible, the amount of which will vary based on your plan. You’ll pay a deductible per visit, not per repair, which is a good thing; one deductible could cover multiple repairs in a single visit.

To file a claim, you can email the company at info@autopom.com or call 800-724-8141. Unfortunately, there is no way to submit a claim form online or through a mobile app (the company doesn’t have one to begin with).

Assuming your claim is covered, you can bring your car to any licensed repair shop throughout the U.S. and Canada. There’s no need to pay the repair shop and wait for Autopom! to reimburse you. Instead, the company will pay the repair shop directly, which means you won’t have to sit around waiting for a check.

Of course, not all claims are covered. Your claim could fall outside of your extended warranty’s terms and conditions. For example, Autopom! warranties don’t cover airbags, emissions, or catalytic converters, which are often stolen, which brings us to our next point …

Coverages

Autopom! Plans

There are three Autopom! extended warranty plans to choose from: Powertrain Plus, Mid-Level, and the top-tier Exclusionary plan. Note that there aren’t set prices for each plan, as costs will vary based on your vehicle make, model year, and other factors (more on this below). Each plan features different coverage options. See a plan breakdown in the chart below, followed by a list of what is and isn’t covered.

Vehicle protection plan Powertrain Plus Mid-Level Exclusionary
Levels of coverage Essential components in engine, drive axle, A/C, transmission, basic electrical items1 Engine, drive axle, A/C, transmission, braking, steering, electrical systems All vehicle parts except exclusions

What’s Covered

  • 24/7 roadside assistance, including jumpstarts, tows, and other services via a toll-free 800 number
  • Applicable taxes
  • Damage from overheating (doesn’t cover negligence)
  • Mechanical breakdown
  • Parts and labor based on published list prices, established industry time, and labor guides
  • Rental cars
  • Seals and gaskets on a stand-alone basis with exclusionary-type plans (however, named-component type plans may or may not cover them)
  • Tire repair/replacement, which can cover damage from nails, potholes, and other hazards
  • Trip interruption protection
  • Wear and tear if a vehicle is worn beyond a “manufacturer’s tolerance” and the wear and tear has resulted in a verified and covered mechanical breakdown

CheckDID YOU KNOW?

Trip interruption protection is reimbursement for the expenses you laid out but didn’t get to experience on your trip because your car broke down during travel.

What’s Not Covered

  • Airbags
  • Catalytic converter
  • Consumable items
  • Convertible tops
  • Emissions
  • Maintenance items
  • Muffler and exhaust
  • Safety restraint systems

Autopom! Extended Auto Warranty Cost

The minimum you’ll pay each month for Autopom! is around $213 a month, but that’s the best-case scenario. The average cost is $5,180 a year, which breaks down to approximately $434 monthly. Although this may sound like a lot of money, their average cost is just below the annual average amount of $5,195. It is also less expensive on average than extended warranties from Protect My Car, Concord, and Omega (the most expensive company on average).

But again, costs differ based on your car, and prices can range anywhere from $2,556 to $7,804 a year and beyond. That’s why it’s important to compare quotes from multiple providers to find the cheapest plan for the best coverage for your needs.

Discounts

Unfortunately, like most extended warranty companies, Autopom! doesn’t offer any discounts for students, members of the military, etc. If you’re in either of those groups, we recommend checking out Protect My Car instead.

Money-Back Guarantee

If you aren’t happy with your Autopom! extended warranty, you can get your money back within 30 or 60 days, depending on your insurance provider and state (Autopom! is an insurance broker, not a provider, so it’ll refer you to other companies).

  • 30 days: Royal Administration, Enterprise Financial Group, and United Car Care
  • 60 days: Mercury Insurance Group Plans

Customer Service Contact Information

  • Email: info@autopom.com
  • Phone: 800-724-8141

Third-Party Reviews

Better Business Bureau

Autopom! is a BBB-accredited business with an A+ rating, which is very good. We were also pleased to see that the company has high customer reviews too, with a 4.56 rating (out of 5) as of November 2022. BBB customer ratings tend to be very low, so this level of customer satisfaction is impressive.

Trustpilot

Autopom! has similarly high customer ratings on Trustpilot, earning 4.7 stars out of 5.

Mobile App

Unlike CARCHEX, CarShield, and Endurance, Autopom! lacks a mobile app, and even its website is pretty basic. The company operates mainly over the phone, so it’s a better option for more old-school customers who don’t mind hopping on a call.

Company Background

Founded in 2010, Autopom! has been in business for 12 years and BBB-accredited since its founding. Currently, the company is based in Lake Forest, California, and accepts referrals from the California Department of Insurance. It serves all of the U.S.2

How Does Autopom! Compare?

Since Autopom! is a broker, not a vendor, it’s easiest to compare it with other brokers like CARCHEX and CarShield rather than vendors like Concord, Toco, or Endurance. While a broker can shop for you across multiple companies’ extended warranties, a vendor only has its own warranties to choose from.

Autopom! falls in the middle when it comes to pricing, and it’s available all across the U.S., which isn’t always the case with other companies. Protect My Car, for instance, isn’t available in Oklahoma, Mississippi, Alaska, Hawaii, or Washington. Autopom! is also thorough in terms of coverage, as it’s one of the few to cover wear and tear that results in a mechanical breakdown.

CheckFYI:

On average, Autopom!’s costs are less than 1 percent lower than the national average cost of extended warranties.

Methodology

We take a few main factors into account for our extended warranty review and pricing pages.

Eligibility

We see what vehicles the extended warranty would cover in terms of the driver’s state of residence and the car’s make, model year, mileage, and preexisting conditions, if any.

Buying and Claims Process

We prefer companies that allow customers to get quotes and buy warranties both online and over the phone, giving drivers options. We prioritize companies that don’t require a pre-inspection or waiting period.

As far as claims go, we prefer companies that let customers use any licensed repair facility in the U.S. or Canada, paying the shops directly rather than reimbursing the customers. We also prefer flexible deductibles per visit, not per repair, saving the customer money.

Coverages

Coverages differ widely depending on both providers and plans within providers, so while the more coverages, the better, the best option really depends on what coverages the customer is looking for. We like companies that have 24/7 roadside assistance at a minimum, plus coverage for parts and labor, rental car reimbursement, tire repair/replacement, trip interruption protection, and towing.

Pricing

Across the industry, the average annual cost of an extended warranty is $5,195, with a range of $4,967 to $6,423 on average. We compare each company’s services offered to their average cost to see if they are reasonable. However, since nearly no extended warranty company is forthright about their prices, we are forced to depend on averages.

Customer Service

We prioritize companies that let their customers reach them in multiple ways: through email, via online forms, and over the phone. We also check out customer service ratings on the BBB and Trustpilot — trusted third parties with reviews from thousands of real customers.

Mobile App

Some companies offer iOS and Android mobile apps allowing for easy claims submission, repair shop location searches, and other tools. We look for well-designed apps that have ratings of at least three stars in both the Apple and Google Play stores.

Extras

Some companies offer extras, but this is rare. Protect My Car, for example, features a points-based loyalty program called PMC Rewards, while Toco provides a discount on reservations from Hotels.com. However, these are bonuses, so we don’t penalize companies that lack extras.

Frequently Asked Questions

Is Autopom! legitimate?

Autopom! is a legitimate extended warranty broker. It has been accredited with the Better Business Bureau since 2010 and has an A+ rating, plus excellent customer reviews.

Citations

  1. Vehicle Protection Plan Levels. Autopom! (2023).
    https://www.extended-vehicle-warranty.com/vehicle-protection-plan-levels/

  2. autopom!. Better Business Bureau. (2023).
    https://www.bbb.org/us/oh/columbus/profile/insurance-companies/root-0302-70095046/customer-reviews