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Last updated: May 13, 2024

Autopom! Extended Warranty Review and Pricing 2024

An extended warranty broker with strong customer service reviews.

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When my Honda CR-V’s original manufacturer’s warranty ran out, I found myself fielding multiple extended warranty robocalls per week. I wanted to purchase an extended warranty for my vehicle, but I felt wary of auto warranty scams, and I did not want to get on the phone with an agent employing high-pressure sales tactics. In order to determine what company was right for me, I decided to do my own research.

One company I discovered was Autopom! Established in 2010, Autopom! is a broker, not an administrator. This means that the policies Autopom! sells are administered by third parties, like Mercury Mechanical Protection, Enterprise Financial Group, and Omega Auto Care. It is important to note that if I sign a contract, my policy is between me and the administrator, not Autopom!

What seems exceptional about Autopom! is its Customer Advocacy Program. If, when working with the administrator or repair shop, a claim does not meet my expectations, Autopom! encourages me to contact them for assistance. It promises to listen, review my policy, and call the administrator and repair facility on my behalf to guarantee I am treated fairly, per the terms of my policy. Customer reviews on BBB and Auto Pilot reflect positive experiences in this area.

We named Autopom! one of the best extended auto warranties. But is the company right for you? Let’s get into the specifics. I’ll tell you everything you need to know about the company in my detailed review below.

Editor’s Note (Last Updated: May 8, 2024) – We’ve updated this review to incorporate the most recent coverage options, details, and pricing.

Autopom! Pros and Cons


  • Covers both used and new vehicles

  • High customer ratings, including an A+ from the Better Business Bureau (BBB) and a 4-star user rating on Trustpilot

  • I can choose my own repair shop

  • All plans offer rental vehicle assistance while my car is in the shop

  • Offers 24-hour roadside assistance

  • 30 or 60 day money back guarantee

  • Interest-free payment plans

  • Does not require a pre-inspection (the company makes a warranty decision based on the vehicle’s make, model, year, and mileage at the time of purchasing)


  • No mobile app

  • No discounts available

  • Pre-existing conditions are not covered

  • Waiting period of 30 days and 1,000 miles before you can file a claim

Who Should Buy Autopom!

Who It Would Be Good For

  • A customer who wants 24/7 roadside assistance and mechanical breakdown coverage, among other coverages
  • A customer who appreciates great customer service
  • A customer whose vehicle does not have any pre-existing conditions

Who It Would Not Be Good For

  • A customer whose car has preexisting conditions
  • A customer with an older vehicle, with a high mileage
  • A customer with an exotic or high-performance car


Learn more about how extended car warranties work and whether they’re worth the cost.

Is Your Car Eligible?


  • Car models 2014 or newer (differs by state)
  • Cars with mileage less than 140,000 miles
  • New or used cars

Not Eligible

  • Exotic or high-performance cars like Maseratis, Bentleys, or Lamborghinis
  • Cars models older than 2014 (differs by state)
  • Cars with preexisting conditions or known failures at the time of sale
  • Modified or concept vehicles
  • Gray market vehicles
  • Salvage vehicles, flood-damaged or reconstructed title cars
  • Vehicles with altered odometers
  • Vehicles that have been declared “lemons”
  • Vehicles that lack VINs (Vehicle Identification Numbers)
  • Vehicles with modifications to the engine, transmission, drive axle, frame, suspension, emissions, or exhaust
  • Vehicles with lift kits installed
  • Vehicles with oversized tires


If you drive an older vehicle ineligible for Autopom!, the extended warranty company Omega offers powertrain protection for vehicles up to 15 model years old with 250,000 miles on the odometer.

How Autopom! Works

The Buying Process

Customers can obtain a free quote online and purchase extended warranty from Autopom! over the phone. For customers in California, Autopom! partners with extended car warranty company Oliva. Customers in other states will begin their quote directly on the Autopom! website.

Autopom Get Started

Autopom Get Free Quote

Autopom Claims Process Personal Information

Autopom! will ask specific questions to help customers choose the best plan to support their needs. My experience speaking with an agent was positive. They were helpful, cheerful, and offered to text or email me a sample contract so that I could review the specific coverages and exclusions in detail.


Before Autopom! will pay for repairs under a covered claim, I’ll need to pay my deductible. My deductible varies based on the plan I choose. I will pay a deductible per visit, not per repair, which is a good thing, as one deductible could cover multiple repairs in a single visit.

To file a claim, I will need to bring my vehicle to a repair shop, and let them know that I have Autopom! The repair facility will then contact my administrator’s claims office directly with their diagnosis and estimate of the repairs. The repair facility must contact and receive approval from the administrator before starting repairs.

Unfortunately, there is no way to submit a claim form online or through a mobile app.

There’s no need to pay the repair shop and wait for Autopom! to reimburse me. Instead, the company will pay the repair shop directly, which means I won’t have to sit around waiting for a check.

Of course, not all claims are covered. My claim could fall outside of my extended warranty’s terms and conditions. For example, Autopom! warranties don’t cover airbags, emissions, or catalytic converters, which are often stolen.

Now, let’s get more specific about the types of coverages Autopom! offers.

What Does an Autopom! Warranty Cover?

Autopom! Plans

There are three Autopom! extended warranty plans to choose from: Powertrain Plus, Mid-Level, and the top-tier Exclusionary plan. There are no set prices for each plan. Costs vary based on vehicle make, model year, and other factors. Each plan features different coverage options. I’ve listed the plan breakdown in the chart below, followed by a list of what is and isn’t covered.

Vehicle protection plan Powertrain Plus Mid-Level Exclusionary
Levels of coverage1 Coverage for an essential list of components in the Engine, Transmission, Drive Axle, and Air Conditioning systems. Also includes basic electrical items which vary by plan. Coverage within most systems of your vehicle, including the Engine,Transmission, Steering, Braking, A/C, and Electrical systems. Like a new-car coverage, this plan will assume all parts of your vehicle are covered, except for exclusion. Example of things not covered: maintenance and consumable items, like the battery or your tires.

What’s Covered

  • 24/7 roadside assistance, including jumpstarts, towing reimbursement, and other services via a toll-free 800 number
  • Damage from overheating (doesn’t cover negligence)
  • Mechanical breakdown
  • Parts and labor based on published list prices, established industry time, and labor guides
  • Rental car expenses
  • Seals and gaskets on a stand-alone basis with exclusionary-type plans (however, named-component type plans may or may not cover them)
  • Tire repair/replacement, which can cover damage from nails, potholes, and other road hazards
  • Trip interruption protection, for unplanned expenses if your car breaks down away from home
  • Wear and tear if a vehicle is worn beyond a “manufacturer’s tolerance” and the wear and tear has resulted in a verified and covered mechanical breakdown

What’s Not Covered

  • Airbags
  • Catalytic converter
  • Consumable items, like brake pads or spark plugs
  • Convertible tops
  • Emissions
  • Routine maintenance issues, like oil changes or regular wear and tear
  • Muffler and exhaust systems
  • Trim and upholstery
  • Safety restraint systems

How Much Does an Autopom! Warranty Cost?

The average extended car warranty costs $3,026 in total, and the quotes I got from Autopom! fell within this range.

Coverage level Quoted annual cost
Powertrain Coverage $2,893
Mid-Level Coverage $3,060
Exclusionary Coverage $3,124

Keep in mind that your costs will vary based on your vehicle’s make, model, mileage, and age, as well as your deductible. It’s important to compare quotes from multiple providers to find the cheapest plan for the best coverage for your needs.


Unfortunately, like most extended warranty companies, Autopom! doesn’t offer any discounts for students, military members, or other groups. If you’re looking for discounts, check out Concord. Other companies, like Endurance, offer promotional discounts that are worth looking for.

Money-Back Guarantee

According to the sample contract I received from Autopom!, if I am not happy with my Autopom! extended warranty, I can get my money back within 30 days by submitting a written cancellation request. If my cancellation request is received within the 30 days grace period and no claims have been filed, I will receive a full refund of my premium. If I submit my cancellation request after 30 days, my premium will be refunded on a pro rata basis.

Customer Service Contact Information

You can contact Autopom! at the following:

  • Email:
  • Phone: 800-724-8141

Third-Party Reviews

Better Business Bureau

Autopom! is a BBB-accredited business with an A+ rating, which is very good. I was also pleased to see that the company has high customer reviews too, with a 4.74 rating (out of 5) as of April 2024. BBB customer ratings tend to be very low, so this level of customer satisfaction is impressive.


Autopom! has similarly high customer ratings on Trustpilot, earning 4 stars out of 5.

Mobile App

Unlike CARCHEX, CarShield, and Endurance, Autopom! lacks a mobile app and operates mainly over the phone. It’s a great option for customers who don’t mind hopping on a call.

Company Background

Founded in 2010, Autopom! has been in business for 12 years and has been BBB-accredited since its founding. Currently, the company is based in Lake Forest, California, and accepts referrals from the California Department of Insurance. It serves all of the U.S.2

How Does Autopom! Compare?

Since Autopom! is a broker, not a vendor (administrator), it’s easiest to compare it with other brokers like CARCHEX and CarShield, rather than vendors like Concord, Toco, or Endurance. While a broker can shop for you across multiple companies’ extended warranties, a vendor only has its own warranties to choose from.

Autopom! tends to be more expensive than the average extended car warranty. It is available all across the U.S., which isn’t always the case with other companies. Toco, for instance, isn’t available in Alaska, California, Missouri, or Washington. Autopom! is also thorough in terms of coverage.

I like that Autopom! offers interest-free payment plans for all of their extended warranties so I can divide my payments into smaller, monthly payments. Additionally, I am not locked into a contract. All plans can be canceled at any time. So if I sell my vehicle, trade it in, or don’t want the coverage anymore for whatever reason, I can cancel for a pro-rated refund.


These are the main factors I take into account for my extended warranty review and pricing pages:


I see what vehicles the extended warranty would cover in terms of the driver’s state of residence and the car’s make, model year, mileage, and preexisting conditions, if any.

Buying and Claims Process

I prefer companies that allow customers to get quotes and buy warranties both online and over the phone, because it gives the driver options. I prioritize companies that don’t require a pre-inspection or waiting period.

As far as claims go, I prefer companies that let customers use any licensed repair facility in the U.S. or Canada. I prefer companies that pay the shops directly, rather than reimbursing the customers. I also prefer flexible deductibles per visit, not per repair, which saves the customer money.


Coverages differ widely depending on both providers and plans within providers. While more coverage may seem, generally, like a better option, the best option really depends on the types of coverage you’re looking for. I like companies that have 24/7 roadside assistance at a minimum, coverage for parts and labor, rental car reimbursement, tire repair/replacement, trip interruption protection, and towing.


Across the industry, the average annual cost of an extended warranty is $3,026. I compare each company’s services offered to their average cost to see if they are reasonable.

Customer Service

Personally, customer service is incredibly important to me. Car insurance and protections serve as my peace of mind against unforeseen events, and I seek to feel, not only protected, but also supported and advocated for during any situation that arises.

I prioritize companies that let their customers reach them in multiple ways — email, online, and over the phone.

I also check out customer service ratings on the BBB and Trustpilot — trusted third parties with reviews from thousands of real customers.

Mobile App

Some companies offer iOS and Android mobile apps that allow for easy claims submission, repair shop location searches, and other tools. I look for well-designed apps that have ratings of at least three stars in both the Apple and Google Play stores.


Some companies offer extras, but this is rare. Toco, for example, provides a discount on reservations from However, these are bonuses, so I don’t penalize companies that lack extras.

Frequently Asked Questions

Is Autopom! legitimate?

Autopom! is a legitimate extended warranty broker. It has been accredited with the Better Business Bureau since 2010 and has an A+ rating, plus excellent customer reviews.


  1. Vehicle Protection Plan Levels. Autopom. (2024).

  2. Additional Information: Autopom! Better Business Bureau. (2024).