Our team examines the following factors when creating our extended warranty review and pricing pages.
Vehicle and Driver Eligibility
Different extended warranty providers cater to different kinds of drivers and cars. We look at the make, model, year, mileage, and pre-existing conditions of covered vehicles.
Buying Process and Claims
We see the value in companies that provide many different ways for customers to get quotes and buy policies, with both online and over-the-phone customer service.
Extended warranty companies tend to limit the amount of specific pricing information they make available online, so we look at the average costs of policies across the industry. Overall, the average annual cost of an extended warranty policy is $5,195.
Third-Party Ratings on Customer Service
We recognize how important communication is between policyholder and provider, so we look at trusted third-party reviewers, like BBB and Trustpilot, to determine how a company runs its customer service. We also prioritize companies that provide many ways for customers to reach them, like those with mobile apps, emails, phone numbers, and chatlines.
Many companies these days offer services through user-friendly mobile apps available in the Apple store and Google Play. These apps expedite processes such as claim filing, chatting with customer service, and canceling or reinstating policies.
Some companies offer perks, like discounts, promotions, or reward programs, but these are more of a bonus than a necessity.