In 1922, 25 Army officers came together to insure one another’s vehicles, thus creating USAA. In the century since then, the organization has grown into one of the top auto insurance providers and the only one that serves military members, veterans, and their families specifically.
USAA has a lot to offer its customers, including the lowest rates on the market, the highest customer satisfaction rating, and a wide range of financial services to choose from. In addition to auto insurance, USAA offers home, health, life, and small business insurance.
You can be a USAA member if you received an honorable or general discharge. However, you can’t join if you had a dishonorable discharge.
USAA has the lowest annual average insurance rate by several hundred dollars. Not only that, but the company offers a variety of auto insurance discounts for having a clean driving record, maintaining good grades, garaging your car on a military installation, and more. According to USAA’s website, the average member saves $725 on their annual premium when switching to USAA for auto insurance.1
While USAA offers savings for military members, veterans, and their families, it doesn’t actually offer a veteran discount. However, the company’s lower rates beat out any discount that its competitors offer, meaning you’re still likely to save money.
Outstanding Customer Service
USAA ranks among the best companies for customer service according to J.D. Power’s 2021 U.S. Auto Claims Satisfaction Study.2
|Rating (out of 1,000)
If you’re a USAA customer, there are plenty of ways to contact the company if you need help. Customer service options include phone, fax, online roadside assistance, and online messaging.
Many Financial Services
USAA is a great option for those who want all of their financial services in one place. When you become a USAA member, you have access to a wide variety of services, including insurance, bank accounts, credit cards, investment accounts, and retirement accounts. Additionally, you’ll have access to personalized financial advice, financial readiness tools, and other resources that can help veterans and their families manage their money.
To take advantage of these financial services, including USAA’s car insurance coverage, you’ll need to become a member. The good news is that becoming a member is easy and free. As long as you’re a military member, veteran, pre-commissioned officer, or a family member, you can sign up for membership online.