Is your auto insurance in good hands?
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The tagline “You’re in good hands with Allstate” has been part of the company’s DNA for over 70 years. Allstate promises to provide affordable and connected protection to empower customers. Is Allstate the right insurance company for you? Read on for all the details about auto insurance from one of the largest publicly held insurance providers in the United States.
Allstate is one of the largest insurance providers in the country. It offers a wide range of auto policies, including coverage for motorhomes, RVs, and classic cars. You can get a quote online or connect with an Allstate agent near you.
Easy to bundle: We identified Allstate as the best for bundling auto and home insurance. You can save up to 25 percent by bundling your home and auto insurance with Allstate. This deal also applies to renters and condo owners.
Financial stability: Allstate has received an A+ rating for its financial strength from AM Best since 2017.
Excellent customer service: You can reach Allstate through your local agent or contact the company via its Android or iOS app, email, live chat, phone, or the online help center.
No military/veteran discount: Allstate no longer provides active military or veteran discounts.
No texting: Allstate’s customer service advantage is the ease with which you can manage your policy online or over the phone with a local agent. If you prefer texting back and forth with your agent, however, you won’t get the most out of Allstate’s customer service.
If you’re looking to take advantage of discounts, read the best car insurance for military.
Your auto insurance premium from Allstate will depend on your driving record, age, gender, mailing address, and vehicle’s make and model. Allstate’s average annual cost is $1,673. Request a quote online or reach out to your local Allstate agent to confirm your rate.
Allstate auto insurance is available in all 50 states; Washington, D.C.; and Canada. Allstate agents operate as small businesses in your local community, so they know the ins and outs of the areas.
|State||Number of Allstate agents||Location(s) of Allstate agent(s)|
|Alabama||12+||Selma, Millbrook, Prattville, Montgomery, Clanton, Wetumpka|
|Arizona||50+||Scottsdale, Fountain Hills, Mesa, Phoenix|
|Arkansas||6+||Heber Springs, Searcy, Cabot|
|California||50+||Reedley, Fresno, Clovis, Selma, Sanger, Dinuba, Beverly Hills, Palm Springs, San Diego, Los Angeles|
|Colorado||50+||Littleton, Lakewood, Denver|
|Connecticut||50+||Hartford, Waterbury, Derby, Danbury, Middlebury, Bristol, Southington, Southbury|
|Delaware||17+||Lewes, Milford, Dover, Georgetown, Wilmington|
|District of Columbia||10+||N/A|
|Florida||50+||Sebring, Lake Wales, Winter Haven, Lakeland, Lithia, Kissimmee, Valrico, Orlando, Riverview, Haines City, Davenport, Saint Cloud, Celebration, Brandon, Palm Beach, Sarasota, Naples, Miami|
|Georgia||50+||McRae, Mount Vernon, Hawkinsville, Dublin, Atlanta|
|Hawaii||19+||Kailua Kona, Hilo, Kihei, Kahului, Wailuku, Honolulu|
|Idaho||27+||Boise, Eagle, Nampa, Meridian, Kuna, Ketchum, Challis, Salmon, McCall|
|Illinois||50+||Washington, East Peoria, Pekin, Normal, Chicago|
|Iowa||8+||Des Moines, Marshalltown, Ankeny, Ames, Urbandale, Iowa City|
|Kansas||50+||McPherson, Hutchinson, Kansas City|
|Kentucky||22+||Richmond, Lexington, Mount Sterling, Winchester, Nicholasville, Berea, Stanton|
|Louisiana||37+||Alexandria,Eunice, Pineville, New Orleans, Baton Rouge,|
|Maryland||50+||Baltimore, Bowie, Laurel, Elkridge, Crofton, Annapolis, Chevy Chase|
|Massachusetts||50+||Newton, Boston, Framingham, Tewksbury, Cambridge, Roxbury, Chelsea, Lowell, Braintree|
|Michigan||50+||Traverse City, Ann Arbor|
|Minnesota||11+||Brainerd, Park Rapids, Minnesota City, Rochester|
|Mississippi||29+||Madison, Philadelphia, Flowood, Meridien, Canton, Madison|
|Missouri||9+||Jefferson City, Saint James, Washington, De Soto, Columbia|
|Nebraska||36+||Kearney, Bellevue, Omaha, Lincoln|
|Nevada||50+||Las Vegas, Reno|
|New Hampshire||17+||Concord, Manchester, Bedford, Derry, Merrimack|
|New Jersey||50+||Cranbury, Trenton, East Windsor, West Windsor, Jersey City, Englewood|
|New Mexico||35+||Albuquerque, Rio Rancho|
|New York||50+||New York City, Buffalo|
|North Carolina||50+||Chapel Hill, Durham, Cary, Raleigh, Sanford, Charlotte|
|North Dakota||4+||Bismarck, Stanley|
|Ohio||50+||Cleveland, Delaware, Columbus, Mount Vernon, Worthington|
|Oklahoma||49+||Oklahoma City, Bethany, Norman, Shawnee, Moore|
|Pennsylvania||50+||Philadelphia, Lancaster, Pittsburgh|
|Rhode Island||37+||Middletown, Wyoming, Warren, Providence, Greenville|
|South Carolina||43+||West Columbia, Columbia, Lexington|
|South Dakota||4+||Pierre, Highmore|
|Tennessee||50+||Memphis, Nashville, Franklin|
|Texas||50+||San Antonio, Dallas, Houston, Austin, Houston|
|Utah||21+||Salt Lake City, Springville, Provo|
|Vermont||7+||South Burlington, Lyndonville, Burlington|
|Virginia||30+||Lynchburg, Charlottesville, Farmville, Richmond|
|Washington||50+||Seattle, Bellevue, Kirkland, Renton|
|West Virginia||20+||Bridgeport, Oak Hill, Charleston, Dunbar, Parkersburg|
|Wisconsin||15+||Madison, Oshkosh, Appleton, Portage, Hartford, Verona, Cottage Grove|
|Wyoming||19+||Casper, Riverton, Worland, Cheyenne|
You’ll find the heaviest density of Allstate agents in major cities, but Allstate has local offices throughout all 50 states. Type your address into Allstate’s agent locator tool to find the agent closest to you!
Allstate offers technology and digital tools alongside live customer support and assistance. In addition to agents across the country, Allstate has robust online tools and resources.
Access Allstate’s services through its iOS app, Android app, or online account portal. Tweet @Allstate with questions or call 1-800-ALLSTATE (1-800-255-7828). You can also mail documents to your Allstate agent if you prefer.
Allstate provides customer service and claims support on its app, which is available on both iOS and Android devices. Allstate Mobile is rated 4.8 out of five stars by iOS users and four from Android users. Here are some of the features available on Allstate’s mobile app:
General Robert E. Wood founded Allstate as a mail-order company in 1931 during the Great Depression. Two years later, the first Allstate agent debuted at the Chicago World’s Fair in 1933. Allstate continued to grow throughout the decades, launching the Good Driver Discount Plan in 1960 and adding more and more local agents across the United States.
When Joan Ellis was hospitalized in 1950, her doctor comforted her parents by saying, “You’re in good hands.” Her father, Dave Ellis, was a vice president and general sales manager at Allstate. After Joan recovered, he remembered the statement when brainstorming a new marketing slogan. Thus, the Good Hands promise was born.
Allstate became a publicly traded company with the largest IPO to date in 1993, when Sears sold nearly 20 percent of its ownership. Soon after, Sears spun off its remaining shares to make Allstate an independent, 100 percent publicly held corporation.
Allstate offers a wide range of insurance policies to cover everything you hold dear:
Contact your local agent to cancel your auto insurance policy. They may ask you to make a written request. Allstate does not impose a cancellation fee and will refund the unused portion of your premium if you’ve already paid it in full.
Allstate has good customer service. Allstate’s innovative customer service technology makes it easy to get insurance quotes, submit claims, and contact your local Allstate agent through the app or over the phone.
Allstate is good at paying claims. Policyholders can file and track their claims online or with the help of an agent. Allstate’s QuickFoto Claim tool allows you to file claims by snapping a few photos on your phone. Once you file a claim, an Allstate professional will investigate the damages, create an estimate, and contact you so you can begin the repair process.
Your credit score may affect your car insurance premium. Most insurers use credit-based insurance scores along with driving history, claims history, and other factors to establish eligibility for payment plans. Bad credit could result in higher costs for auto insurance, while good credit can lower your cost.
Not every state allows insurance providers to use credit scores to determine premiums. In California, Michigan, Hawaii, and Massachusetts, your provider can’t use your credit score to determine your rate.
Allstate’s Drivewise and Milewise programs are based on usage and telematics, which can determine how safe of a driver you are. These coverage options are not related to your credit score.
Allstate covers New York. New York requires liability, uninsured motorist, and personal injury protection coverage. Car insurance costs in New York are the third-highest in the country, but you can save money by bundling your home and auto insurance with Allstate.
Business Profile for Allstate Insurance. Better Business Bureau. (2022).
Auto Insurance Customer Satisfaction Stalls Despite $18 Billion in Premium Relief, J.D. Power Finds. J.D. Power. (2022). https://www.jdpower.com/business/press-releases/2021-us-auto-insurance-study