Published: July 25, 2018Last updated: July 13, 2022

Travelers Review

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About Travelers

Travelers, the company that wrote the very first auto policy in the U.S., has helped individuals and families protect their assets and recover from life’s misfortunes for over 150 years. Travelers focuses on the needs of the customers we serve and treat them in a way that earns their trust. We understand that you want an insurance company that’s easy to do business with, offers the products and services you need, and has friendly, caring people there to help when losses occur.

Claim Handling

The Help You Need, When You Need It

At Travelers, we understand that no one ever wants to file an insurance claim. So we try to go out of our way to make the claim experience as stress-free as possible for customers. Our knowledgeable claim representatives will respond to your needs with speed, compassion, integrity and professionalism. From 24/7 claim reporting to fast-responding catastrophe services and adjusters, Travelers provides the confidence you need and rely on. In fact, 9 out of 10 customers who have had a claim would recommend Travelers to others.*

Financial Strength

That Brings Exceptional Peace of Mind

Reputation counts when it comes to protecting your valuable assets. With Travelers you can rest assured your insured by a solid, dependable insurance company. A component on the Dow Jones Industrial Average, Travelers is one of the nation’s leading and highly rated property casualty companies. Year after year, the nation’s most respected rating organizations rank Travelers among the best in the industry, including an “A+” (Superior) rating from A.M. Best.**

For generation after generation, Travelers has been there as a partner in safety, stability and reliability. Take a close look at Travelers, and you’ll see that we are driven to be the best for you.

Website and Contact Information or 800-842-5075

*Based on Travelers Personal and Business Insurance Auto & Property Policyholder Claim Survey (2013).

**A.M. Best rating of A+ applies to certain insurance subsidiaries of The Travelers Companies, Inc. that are included in The Travelers Insurance Companies pool; other subsidiaries are separately rated. For a listing of companies rated by A.M. Best and other rating services visit Ratings listed herein are as of May 30, 2013, are used with permission, and are subject to the rating services. For the latest A.M. Best rating, access

***Insurance is underwritten by The Travelers Indemnity Company or one of its property casualty affiliates, One Tower Square, Hartford, CT 06183. In TX: Auto insurance is offered by Travelers Texas MGA, Inc. and underwritten by Consumers County Mutual Insurance Company (CCM). CCM is not a Travelers company. Coverages, discounts, and features are subject to availability and individual eligibility. Not all features available in all areas. © 2014 The Travelers Indemnity Company. All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of The Travelers Indemnity Company in the U.S. and other countries.