We look at various factors when compiling our extended warranty best pages and reviews.
We look at the criteria that qualify different vehicles for each extended warranty policy. These include the driver’s state and the vehicle’s age, make, model, and mileage.
Buying and Claims Process
We prioritize companies that provide many ways for customers to receive free quotes and contact customer service. Specifically, companies that offer online, phone, and mobile support are ideal. When it comes to the buying process, we prefer companies that do not require long waiting periods for coverage to begin.
Omega is among the most expensive companies in the industry. Specifically, the average annual cost of an extended warranty policy is $5,195 across companies. On average, customers could spend as little as $331 per month for an extended warranty or as much as $535 per month.
Third-Party Ratings on Customer Service
We look at trusted third-party reviewers to determine how different companies perform in terms of customer service. For example, we use reviews and ratings from the BBB and Trustpilot and analyze the strength of a company’s communication with its customer base.
Though it is uncommon, some extended warranty companies provide mobile apps that enable customers to manage their policies on the go. To help us evaluate such apps, we refer to Apple App Store and Google Play ratings and reviews.
Some companies offer extra features, like maintenance programs, that offer added protection for all customers. Though we don’t penalize companies without such perks, we see the added value in those that do.