You can reach Direct Auto by phone, online, or in person at one of its local offices.
- For customer service: Call 877-463-4732 from 8 a.m. to 8 p.m. CT, Monday through Friday, and 10 a.m. to 4 p.m. on Saturdays, or fill out the email form at www.directauto.com/emailus 24/7.
- For claims: Call 800-403-1077 24/7, fax 800-924-0273, or send mail to:
- Direct Auto Insurance Claims Department
- P.O. Box 1623
- Winston Salem, NC 27102
If you want to reach a claims office by fax or mail, you need to include your name, policy number, and claim number in your letter.
If you are looking to get in touch over social media, you can find Direct Auto by visiting:
- Facebook: www.facebook.com/DirectAutoIns/
- Twitter: www.twitter.com/directautoins
- Instagram: www.instagram.com/directautoins/
- TikTok: www.tiktok.com/@directautoins
- Pinterest: www.pinterest.com/directautoins/
- YouTube: www.youtube.com/user/DirectAutoIns
- LinkedIn: www.linkedin.com/company/direct-auto