
Find Your Perfect Policy: 866-843-5386
Will Amica car insurance give you peace of mind?
Amica is the oldest mutual insurer of automobiles in the United States. Established in 1907, Amica is known for its financial strength and emphasis on customer service. In addition to auto insurance, Amica offers home, marine, personal umbrella liability, and life insurance products.
Is it time to add your auto insurance policy to the over 1.6 million Amica policies in force today? Let’s see what the company offers its customers.
Amica is a mutual insurer, which means its policyholders own the company. The company focuses on long-term financial stability and offers both traditional and dividend policies. It provides online self-service and representatives to assist with any customer service inquiries. Amica’s auto policies include coverage for motorcycles and motorhomes.
Dividend policies: Amica offers traditional and dividend policies. A dividend policy returns money to you and lowers your overall policy cost. On average, payments are 5 to 20 percent of your annual premium.
Great customer service: Among midsize auto insurers, Amica scored an 891 on J.D. Power’s 2021 Insurance Shopping Study, ranking second overall and above the segment average of 858.1
Limited local offices: Amica does not have offices in every state, so if you prefer to do business face-to-face with your insurance provider, Amica may not be right for you.
No coverage in Hawaii: Amica does not offer auto insurance in Hawaii.
Your auto insurance premium from Amica will depend on your driving record, age, gender, mailing address, and your vehicle’s make and model. Amica’s average annual cost is $1,688.
Amica does not have offices in every state, but its regional offices are located across the country. Amica offers auto insurance in most states where it does not have offices; however, it does not cover Hawaii. Find an Amica office near you to plan an in-person visit.
State | Number of Amica offices | Location(s) of Amica office(s) |
---|---|---|
Arizona | 1 | Phoenix |
California | 1 | Petaluma and Costa Mesa |
Colorado | 1 | Denver |
Connecticut | 1 | Hartford |
Florida | 2 | Tampa and Orlando |
Georgia | 1 | Atlanta |
Illinois | 1 | Chicago |
Indiana | 1 | Carmel |
Maryland | 1 | Baltimore |
Massachusetts | 2 | Raynham and Westborough |
Nevada | 1 | Henderson |
New Hampshire | 1 | Concord |
New Jersey | 1 | Park Ridge |
New York | 2 | Rochester and Albany |
North Carolina | 1 | Raleigh |
Ohio | 1 | Cincinnati |
Oregon | 1 | Tigard |
Pennsylvania | 1 | Philadelphia |
Rhode Island | 1 | Lincoln (headquarters) |
South Carolina | 1 | Greenville |
Texas | 3 | Austin, Dallas, and Houston |
Washington | 1 | Spokane Valley |
If you live in Hawaii, check out other car insurance companies with comprehensive insurance coverage, low insurance costs, and policies like glass repairs and accident forgiveness.
Amica prides itself on providing exceptional customer service. Access Amica’s customer service through live chat, phone, email, mail, or by visiting one of the company’s regional offices.
Chat with a live representative online through AVA, the Amica Virtual Assistant. Amica’s claims representatives are available via live chat on weekdays from 8 a.m. until 9 p.m. ET and Saturdays from 10 a.m. until 5:30 p.m. ET. Amica’s sales and customer service live chat is available weekdays from 6 a.m. until midnight ET and on weekends from 7 a.m. until midnight ET. Through live chat, you can access information on policies, billing, claims, and quotes.
If it’s easier to have your questions answered over the phone, call Amica’s sales and customer support line at 800-242-6422. You can also submit payments, documents, and questions by mail if you would prefer.
Whether or not you have Towing and Labor coverage, Amica provides 24-hour roadside assistance if you call 866-286-9968. If you don’t have Towing and Labor coverage, you will be responsible for your additional out-of-pocket expenses.
Amica offers online services for account holders. Log in to update your profile, make payments, print ID cards, e-sign documents, report and track claims, and upload and view claim documents.
Amica provides customer service and claims support on its app, which is available on both iOS and Android devices. Amica Mobile is rated 4.8 out of five stars by iOS users and 4.2 by Android users. Here are some of the features available:
A.T. Vigneron founded the Automobile Mutual Insurance Company of America in Providence in 1907. In 1914, the Factory Mutual Liability Insurance Company of America was chartered to provide liability insurance to Automobile Mutual policyholders.
The two companies merged in 1973 to form a more efficient corporate entity. Amica’s corporate offices moved from Providence to Lincoln, Rhode Island in 1994. Amica celebrated its 100th anniversary in 2007.
Amica offers a wide range of insurance policies to cover everything you hold dear:
You may qualify for a discount on your auto insurance with Amica if you’re under 30 and your parents have had an Amica auto policy for at least five years.
To cancel an auto insurance policy with Amica, call 800-242-6422. Canceling your policy or stopping payments may result in a non-refundable cancellation fee of $29.
Yes, Amica is a reputable insurance company. Amica holds an A+ credit rating from AM Best and an A+ BBB rating.
Amica is owned by its policyholders. It is a mutual insurance company and its shares are not available to investors on the public market.
Amica sells auto and life insurance in every state except Hawaii; however, Amica does not have offices in every state. If you prefer to work with a representative in person, check Amica’s office locator to see if there is an office near you.
Amica carries over 1.6 million policies for its customers. Amica was founded in 1907 and now sells more than a dozen insurance products.
Auto Insurance Shopping Surged during Pandemic in 2020 but Little Brand Differentiation Apparent, J.D. Power Finds. J.D. Power. (2021, Apr 29).
https://www.jdpower.com/business/press-releases/2021-us-insurance-shopping-study
Amica Mutual Insurance Company. Better Business Bureau. (2022).
https://www.bbb.org/us/ri/lincoln/profile/insurance-companies/amica-mutual-insurance-company-0021-104854