Amica prides itself on providing exceptional customer service. Access Amica’s customer service through live chat, phone, email, mail, or by visiting one of the company’s regional offices.
Chat with a live representative online through AVA, the Amica Virtual Assistant. Amica’s claims representatives are available via live chat on weekdays from 8 a.m. until 9 p.m. ET and Saturdays from 10 a.m. until 5:30 p.m. ET. Amica’s sales and customer service live chat is available weekdays from 6 a.m. until midnight ET and on weekends from 7 a.m. until midnight ET. Through live chat, you can access information on policies, billing, claims, and quotes.
If it’s easier to have your questions answered over the phone, call Amica’s sales and customer support line at 800-242-6422. You can also submit payments, documents, and questions by mail if you would prefer.