Find great rates for drivers 50 years or older.
When you join AARP, you’ll get a lot of member benefits and discounts. One benefit is the opportunity to buy the AARP-branded auto insurance program underwritten by The Hartford. As an AARP partner, The Hartford offers top-rated auto insurance designed specifically for those who are 50 and older. Rest assured that AARP auto insurance will be there for you, offering protection and claims services when you need it.
We took a closer look at AARP’s insurance offering with The Hartford to help you better understand the partnership and how it can work for you.
You can tailor AARP’s insurance policies to your needs, taking advantage of liability to full coverage insurance. However, AARP’s policy did not score well with the J.D. Power and Associates Customer Satisfaction survey, which suggests it does not meet the standards of customer care that other providers do.
Drivers who lease cars likely need to have at least $100,000 in liability coverage. Add comprehensive, collision, and medical payments coverage to make a policy full coverage.
The average AARP policy is $1,520 annually, but don’t rely on average rates to figure out your costs. Your rate depends on individual factors such as location, age, and driving history. Compare car insurance quotes from multiple providers to see your lowest rate; one car insurance company quote isn’t enough if you’re looking for the best value.
AARP-branded auto insurance from The Hartford is available in all 50 states and Washington, D.C.
Once you sign up for AARP-branded auto insurance, you become a client of The Hartford, which underwrites and services the policy. Call customer service at (860) 547-5000 to get help with payments, claims, or administrative support on your policy.
AARP-branded auto insurance scored 829 on the J.D. Power and Associates Overall Customer Satisfaction Index Ranking. This score was below the average of 871, meaning that customers do not feel it meets the level of service that other top providers offer.
While there is no specific AARP auto insurance app, The Hartford has an app for home and auto insurance on both the Google Play and the Apple app stores. The app helps you manage your account, pay a bill, or change an address. You’ll also be able to file a claim directly in the app and include pertinent details such as a map of the location of the accident and photos.
The Google Play app received a 2.8-star rating. Users complain that the app doesn’t function as intended most of the time as they are unable to log in and complete tasks. Also, users say it is laggy and has problems with the system crashing.
The Apple Store version gets a 3.9-star rating, with users saying it is easy to navigate but slow to process information. Some users have trouble using the Face ID feature, making logging in a hassle.
Using an app helps reduce the amount of time you spend on hold. You can even pay bills on The Hartford app directly in a matter of minutes.
Because The Hartford manages all policies for AARP, we looked at the ratings that The Hartford receives. Here’s what we discovered:
In 1968, Dr. Ethel Percy Andrus started The American Association of Retired Persons (AARP), which has grown to 38 million members. AARP helps members live independent lives with dignity and purpose.
The Hartford started writing policies in 1810 and car insurance policies in 1913. It has grown from having an original working capital of $15,000 to being a Fortune 500 company with over $70 billion in assets.
These two major organizations started working together with the first AARP-branded auto insurance policy in 1984.
AARP offers branded insurance policies for cars, home, and life. The Hartford underwrites the home insurance policies as well, allowing members to take advantage of bundling discounts.
New York Life provides life insurance options for AARP members. Members can get term, whole, and guaranteed life insurance from New York Life representatives. AARP does not offer renters insurance.
Once you sign up for AARP-branded insurance, you’ll need to work with The Hartford to service and cancel the policy. There is no fee to cancel your policy before the expiration date, and you’ll receive a refund of any unearned premium for the policy. To cancel, call The Hartford’s service number at (860) 547-5000 and speak to a representative.
AAA is the better auto insurance provider. It has more discounts you might be eligible for as well as fewer customer complaints, which suggests that policyholders are happy with the service of claims after accidents. AARP focuses on older Americans who are close to or already retired, so it might have lower rates for seniors, however.
You should have enough insurance to cover the state minimum liability limits with comprehensive and collision coverage to pay for your car if it is damaged. Required insurance coverages and limits vary by state.
If you have higher liability exposure, you should have at least $100,000 in property damage liability coverage, $50,000 in bodily injury per person, and $100,000 in bodily injury coverage per accident.
As long as your kids are still in your household and you are the primary policyholder, you can keep your kids on the policy indefinitely.
Results By Complaint Index. NIAC. (2022).
Hartford Fire Insurance Company. AM Best. (2022).
Automobile Insurance Co. of Hartford, CT, the. Moody’s. (2022).
The Hartford Insurance Company. Better Business Bureau. (2022).