Is Good2Go the right insurance for you?
Good2Go Insurance specializes in minimum limits insurance and high-risk auto insurance, which it sells online and over the phone. The company has a unique business structure that sets it apart from traditional insurance providers — it acts both as an insurance carrier and a broker for other car insurance companies. Keep reading for our full analysis of Good2Go’s insurance offerings.
Convenient SR-22 filing: Good2Go advertises quick and easy SR-22 documentation. High-risk drivers may be required to file SR-22s with their state’s Department of Motor Vehicles, but the certificates can be expensive and inconvenient to obtain. If you need SR-22 documentation and purchase a Good2Go Direct policy, Good2Go will email or fax you proof of insurance while you wait for your paper copy to arrive by mail. The company will also take care of sending all of the necessary documents to your state’s DMV directly.
Specializes in high-risk auto insurance: Unlike many other insurance companies, Good2Go specializes in non-standard auto insurance, more commonly referred to as high-risk auto insurance. This means that it is committed to fulfilling the specific needs of high-risk drivers in a way that other insurance companies may not be.
According to Joe DeLago, the CEO of Good2Go, “If you have received a DUI, your coverage is not dropped. Good2Go Insurance, Inc. specializes in selling low-cost auto insurance to individuals like you who have been classified as high-risk drivers.”1
High number of complaints: The National Association of Insurance Commissioners and the Better Business Bureau both display a high number of complaints against Good2Go, many of which focus on issues with customer service.
No mobile app: Good2Go does not offer a mobile app for its own policies. Customers who want to manage their policies or file claims online should log into Good2Go’s MyPolicy portal. The portal’s desktop format may not be compatible with all mobile devices, which makes it difficult for customers to use on the go. Customers who purchase insurance from other companies through Good2Go’s brokerage may be able to use that company’s mobile app.
The brand name Good2Go refers to both the insurance carrier Good2Go Auto Insurance, and to an insurance broker of the same name which sells insurance policies from these eight other companies:
Do you know the difference between a broker and an agent? Though both can help you buy insurance policies, the most basic difference is that insurance agents work on behalf of an insurance company, while brokers work on behalf of a consumer.
Good2Go’s own auto insurance brand offers the following types of insurance. If you’re looking for more coverage such as medical payments coverage or gap insurance, Good2Go can match you with one of the eight other companies it represents to get the right coverage for your needs.
Our AutoInsurance.com market analysis indicates that the average annual auto insurance rate from Good2Go is $2,040 per year.
As with many other elements of Good2Go’s coverage, your rate depends on which of the brands provides your policy. Many factors affect car insurance rates, including your age, credit score, the area where you live, the model, year, and safety rating of your vehicle, and your previous driving history.
Your coverage options, such as whether you add on additional car insurance coverage like comprehensive coverage not legally required by your state, will also affect the cost. Get quotes from multiple auto insurance companies to see which one is cheapest, from Good2Go to State Farm.
Good2Go’s discounts vary significantly because of the company’s structure. Each of the eight providers under the Good2Go insurance brand has its own approach to discounts. They may offer different amounts of savings and require different qualifications to be eligible for its discounts. We’ve compiled some discounts available from Good2Go’s own insurance brand and its brokerage brands below:
As of October 2022, Good2Go auto insurance is available in Washington, D.C., and in every U.S. state except Alaska, Hawaii, Kansas, Massachusetts, Montana, and Rhode Island.
Because Good2Go can match you with any one of its insurance providers, you might find it difficult to figure out where your coverage comes from and how best to contact that company. Some online complaints about Good2Go reflect customers’ frustrations with not being able to find out the name and specific policies of their actual insurance company after an accident. Always read your insurer’s policy declarations page for detailed information on your policy, but here is the contact information for the providers Good2Go offers:
Insurance company | Mailing address | Telephone | Web |
---|---|---|---|
Arrowhead General | 701 B St., Suite 2100
San Diego, CA 92101 |
800-545-7742 | https://customer.arrowheadauto.com/ |
Bristol West | P.O. Box 31029
Independence, OH 44131 |
888-888-0080 | https://www.bristolwest.com/ |
Dairyland | P.O. Box 8034
Stevens Point, WI 54481 |
800-334-0090 | https://my.dairylandinsurance.com/web/login |
The General | 2636 Elm Hill Pike #510
Nashville, TN 37214 |
866-519-7422 | https://www.thegeneral.com/mypolicy/welcome.htm |
Good2Go | P.O. Box 1890
Blue Bell, PA 19422 |
800-777-6664 | https://mypolicy.good2go.com/account/login |
Infinity | 3700 Colonnade Parkway
Birmingham, AL 35243 |
800-463-4648 | https://connect.infinityauto.com/en/login.jsp |
National General | P.O. Box 3199
Winston-Salem, NC 27102 |
877-468-3466 | https://nationalgeneral.com/about-us/contact-us/ |
Plymouth Rock | P.O. Box 55165
Boston, MA 02205 |
877-725-6423
|
https://ci2.plymouthrock.com/eservice/#/login |
Progressive | 300 North Commons Blvd.
Mayfield Village, OH 44143 |
800-776-4737 | https://www.progressive.com/manage-policy |
Good2Go does not currently offer a mobile app. Its website includes a customer MyPolicy portal, which its customers can use to make payments, file claims, and manage their auto insurance policies. Check out the portal here: https://mypolicy.good2go.com/account/login.
For customers who purchased policies from other insurance companies through Good2Go, use that insurance provider’s mobile app, if it has one.
Some Good2Go customer complaints mention that its portal is not compatible with all mobile devices. Use the desktop version of the site for the best experience.
Many Better Business Bureau customer complaints against Good2Go mention the difficulty of canceling their policies. Customers express frustration with not being able to get through to their specific insurers in order to cancel their policies or finding out that Good2Go never received notice of cancellation from the subsidiary company and has continued billing them. Good2Go now lists its contact information more clearly on its website, however, making it easier for customers to get in touch with the right company.
Good2Go has nearly three decades of experience in the automobile insurance industry. It was founded in 1992 under the name American Independent Companies, Inc (AICI).
In 2011, AICI launched Good2Go Direct Insurance, advertised as a new brand specializing in selling affordable high-risk auto insurance. In 2016, American Independent Companies, Inc changed its name to Good2Go Auto Insurance, consolidating Good2Go Direct Insurance and seven other companies together under the brand name Good2Go Insurance, Inc.
While Good2Go itself does not offer any types of coverage other than auto insurance, in 2021, the company announced a new initiative to provide its customers with a greater variety of insurance options. Good2Go works in tandem with Bindable, an insurance technology company with a proprietary platform that allows customers to bundle their Good2Go auto insurance with policies from other providers. Good2Go and Bindable advertise discounted rates for bundling multiple types of insurance. Check the table below to see what other types of insurance Good2Go and the companies it represents have to offer.
Insurance company | Other insurance offered |
---|---|
Arrowhead General |
|
Bristol West |
|
Dairyland |
|
The General |
|
Good2Go |
|
Infinity |
|
National General |
|
Plymouth Rock |
|
Progressive |
|
While Good2Go’s partnership with Bindable allows shoppers to purchase multiple forms of insurance at once, those policies come from different car insurance companies, which may not work together to get you the best deal. If you’re looking for a more convenient approach to bundling multiple types of insurance, consider going with a company that offers all the types of insurance you need.
If you need to cancel your auto insurance from Good2Go, call its toll-free contact number at 1-800-777-6664. If your insurance comes from another provider, contact its customer service department (listed above).
No, Good2Go is not the cheapest auto insurance on average. Our market analysis indicates that Good2Go’s average annual rate of $2,040 is higher than that of many other insurance companies.
Good2Go’s headquarters are located in Blue Bell, Pennsylvania. The company also maintains satellite offices in Atlanta, Georgia, and in Port St. Lucie, Florida.
Yes, Good2Go offers coverage in California.
Frequently Asked Questions. Good2Go. (2022).
https://www.good2go.com/car-insurance/faq/
Results by Complaint Index. National Association of Insurance Commissioners. (2021).
https://content.naic.org/cis_refined_results.htm?TABLEAU=CIS_COMPLAINTS&COCODE=17957
Good2Go Insurance, Inc.. Better Business Bureau. (2021).
https://www.bbb.org/us/ga/atlanta/profile/auto-insurance/good2go-insurance-inc-all-locations-0443-27435807/customer-reviews