According to a report from the Illinois Department of Insurance, Allstate was among the top 10 writers of private passenger auto liability insurance in the state, with a market share of 7 percent as of 2021. That market share is even higher in Chicago: 13 percent.1 Learn about what Illinois drivers value most about Allstate below.
Trusted third-party organizations rank Allstate among the top auto insurance providers consistently. Specifically, customers praise the company for its financial strength, as demonstrated by its A+ rating by AM Best – a superior rating compared to competing companies.2 Allstate’s customer satisfaction ratings are also high. For example, the company’s Better Business Bureau (BBB) rating of an A+ (the highest rating possible) indicates its commitment to customer service and high response rate to complaints.3
Allstate’s mobile app allows customers to manage their policies anytime, anywhere, through their mobile devices. Below are more details about Allstate Mobile:
|Allstate app functions
||iOS rating (out of 5)
||Android rating (out of 5)
- Live customer support
- Digital ID card access
- Claim filing
- Bill review and payment
- Roadside assistance
- QuickFoto Claim
- DriveWise safe driving program
Allstate Ride for Hire
If you drive for a rideshare company like Lyft or Uber, it’s important to be familiar with the limitations of your personal auto policy. Personal insurance policies do not cover commercial driving, and your rideshare company’s insurance coverage covers you only when you have passengers in the car.
This means that if you get into an accident while you’re waiting for a ride request or driving to pick up a customer, neither your rideshare company’s coverage nor your personal coverage will cover the costs. Luckily, Allstate offers rideshare insurance through its Ride for Hire coverage, which you can add to your policy as optional coverage. Allstate’s Ride for Hire provides deductible gap coverage to pay for damage to your vehicle up to $2,500.
Ride for Hire coverage covers you while you are signed in to your rideshare app only.