Nova Warranty Review 2025

Nova, like other extended warranty and vehicle service plans, can be useful for drivers who want added peace of mind and may not have enough savings to cover a major repair once their standard manufacturer warranty runs out.

That said, extended warranties aren’t right for everyone. Generally, it’s generally a better idea to put money aside every month to have in case of repairs. I always recommend crunching the numbers to determine if an extended warranty makes financial sense for you.

Nova might be a good fit for drivers who:

• Want to cover a luxury, sports or classic car.
• Plan to keep their car for a long time past the expiration of the original warranty.
• Have an older car that will likely need pricey repairs.
• Want 24/7 courtesy towing.
• Don’t feel strongly about managing policies via an app.

Nova’s homepage advertises that the company offers extended warranties for daily drivers, as well as for luxury vehicles, exotic cars and supercars. Many vehicle service contracts don’t cover exotic cars, so this is a plus if you own one. Some of the makes eligible for coverage include Alfa Romeo, Maserati and McLaren.

Although Nova doesn’t explicitly state further eligibility requirements, the years on its quote tool go back only to 2005, which suggests that the company will cover cars up to 20 years old. Similarly, the drop-down menu for mileage goes up to 130,000 miles. Well-maintained cars can last well beyond this point, but repairs tend to get more costly.

I recommend speaking with an agent if you’re looking to cover a car that’s older or has more miles than these requirements, as well as if your car has any preexisting issues, because you may have trouble getting coverage.

Nova does not advertise its pricing, but it does state that it has “the best price you will get from any company.” While this is unlikely to be true across the board, it indicates that the company tries to offer affordable rates to meet customers’ budgets.

The cost of an extended warranty can vary greatly depending on the type of car you’re covering, the current mileage and other factors. On average, vehicle service contracts tend to cost between $1,000 and $3,000 per year, but your quote may fall outside this range.

How to Lower the Nova Warranty Cost: Discounts

Nova offers a promotion for up to $450 off your first purchase with the code NOVA 450. Your agent is likely to mention this, but be sure to ask about it if they don’t. The company also has discounts for covering multiple vehicles, as well as for military members and veterans, senior citizens and AAA members.

Money-Back Guarantee

Most extended warranty providers offer a risk-free trial period, and Nova is no exception. If you cancel within the first 30 days, you will be completely refunded, no questions asked.

Nova’s homepage makes it easy to get a quote — you can’t miss the many prompts. It offers you the chance to “get a quote in seconds,” indicating that it provides quick, fully online quotes.

When you click one of these buttons, you will be taken to the quote screen, where you’ll need to fill in some basic details about what you’re looking for. Then, you’ll be prompted to provide basic personal information, including your name, state and email address.

The company’s ability to provide an immediate quote may depend on the car you’re looking to cover — I tried getting a quote for my car, but I was just redirected to a page thanking me for providing my information. Within a few minutes, an agent followed up via email letting me know that they needed more details before they could generate a quote.

Your experience may vary, but you may need to speak with an agent to give them more details and go over coverage options before you finalize your quote and purchase a policy.

Nova streamlines its offerings with only two protection plans: Nova Powertrain and Nova Superior. Although two options don’t provide as much flexibility and customization potential as some other companies do, it makes it easier to understand which plan works best for you.

Here are the coverage types included in each plan:

Nova Powertrain

• Engine
• Transmission/transaxle
• Drive axle
• Electrical components
• Cooling
• Brakes
• 24-hour roadside assistance
• 24-hour roadside towing
• Parts and labor
• Free rental car
• Locksmith
• Fuel delivery
• Dead battery
• Trip interruption

Nova Superior

This plan includes everything in Nova Powertrain, plus the following:

• Turbos and superchargers
• All-wheel drive/4×4
• Differential assembly
• Front suspension system
• Rear suspension system
• Steering system
• Air conditioning and heating
• Fuel system
• Anti-lock braking system
• High-tech electronics

Nova customer support can be reached via a contact form on the company’s website, by email at info@novawarranty.com, or by phone at 1-888-490-6672.

Third-Party Reviews

Nova Warranty is not accredited by the Better Business Bureau (BBB), and it has a rating of C+, which is not as high as I’d like to see.¹ It has an average customer rating of 4.6, which is high. However, it’s worth noting that this is based on only 10 reviews, so it’s a rather small sample size. That said, online customer reviews tend to skew negative, so it says something that most reviews on this site are positive.

It has similarly positive reviews on Trustpilot, with an average customer rating of 4.8 out of 5.² Out of 210 reviews on this site, only two are 1-star reviews, five are 4-star, and the rest are 5-star reviews. These metrics show a very positive trend for Nova’s customer service record, and I feel comfortable recommending the company based on these ratings.

Filing a claim with Nova is simple: You just call customer support and let them know you’d like to make a claim. You’ll have to provide information about what happened, what repairs may be needed, and where you plan to have repairs done. You also may have to give details about your policy and coverage.

A Nova representative will then contact the body shop and get back to you. If everything goes smoothly, the repairs will be authorized and you will be able to move forward with them. If there are any issues, the Nova rep will let you know and will advise on the next steps.

Nova states that its coverage is accepted at all dealerships, as well as repair facilities certified by the National Institute for Automotive Service Excellence (ASE).

Nova’s website is user-friendly and provides an overview of the company’s offerings. It doesn’t offer much specific information beyond the coverage types that are included in its protection plans, so it’s best to contact the company if you have any questions.

The website makes it easy to start a quote, but as I mentioned earlier, you may need to complete it on the phone with an agent.

In addition, Nova does not have a mobile app, which may be a drawback for some drivers. However, you shouldn’t need to manage your policy frequently once it’s in place, so the lack of an app may not be much of an inconvenience.

We review vehicle service contracts based on the following factors:

• Vehicle eligibility: We consider what types of vehicles the provider covers, including the mileage, model, make, year and condition.
• Buying process and claims: We evaluate the customer experience, including the process of getting a quote, establishing a contract, and filing a claim. We’re customers ourselves, and we understand that everyone has different preferences when purchasing warranties.
• Pricing: Extended warranty companies don’t usually list their pricing information publicly, so we look at data on average costs in the industry.
• Third-party customer service ratings: We assess data from trusted third-party review sites, including Trustpilot and the BBB website, to get an idea of each company’s customer service experience.
• Mobile app: Some companies have Android or iOS apps, which we review for the user experience and services offered when applicable.
• Extras: Many companies offer various discounts and perks. We collect data on what’s available and factor it into our review.